FAQS

ask us
anything

Yes, ODM and OEM are warmly accepted. We are very glad to provide customized service for you, including packing, logo, UI, brand, new molds, and so on.

Before placing bulk order, samples order for testing is acceptable. This allows customers to more intuitively understand the appearance and quality of our products.

 

For samples, full by T/T in advance;  for bulk order, 30% deposit by TT in advance, balance by TT before shipment. The L/C is acceptable for big order. It can be negotiable.

 

Samples can be shipped within 3 days
2) 1 to 100 pieces, we can ship it in 5 days.
3) 101 to 1000 pieces, we can ship it in 7 days.
4) 1001 to 5000 pieces, we can ship it in 12
5) Over 5000 pieces, it needs negotiating.

We cooperate with international expresses, such as DHL, UPS, FedEx, TNT, and EMS to enable our customers to get their goods as soon as.

Shipment by courier door to door service, by air and by sea are all available for your choice:

usually we suggest that for small quantity or weight less than 20kgs, it sent by courier like DHL / Fedex / UPS / EMS express;

for shipment weighs from 20kgs to 500kgs, can be sent by air to the airport nearby to you;

for shipment over 500kgs, sent by sea to the seaport nearby to you.

Yes, we can give you some discount according to your order quantity.
If you are interested in it, you can contact our salesman. We will give you the lowest discount.

Yes, every product has specifications, and you can easy to use our products by the reading specifications.
If you have any questions, welcome to ask our salesman. Providing quality after-service for customers is our duty and honor.

All our products have been QC professionally and strictly during manufacturing.
We will check our products many times before leaving the factory and we have professional certificates.

We provide 1 year warranty period, if there is any product quality problems during the one-year period, we provide a variety of solutions from replacement to refund for reference!

At present we only do factory direct sales, welcome all customers to order directly from us.

If you have more questions you’d like to know, please feel free to contact us!

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